Route Optimization, Dynamic Dispatch and Telematics
Improve delivery by considering distance, time, capacity, customer promise, and actual field events together.
Route optimization ensures that vehicles and visits are planned in the most optimal way under defined objectives and constraints. The goal is not just to find the shortest route; it is to strike a balance between on-time delivery, capacity utilization, driver time, and total cost.
Telematics data can help track the actual execution of a planned route in the field, vehicle location, mileage, and, if needed, temperature or gate events.
Optimization goals
Reducing total distance and time.
Increasing on-time delivery
Balancing vehicle capacity
Driver compliance with working hours
Serving priority customers
Reducing vehicle and fuel costs.
Reducing idle mileage and unnecessary turns.
Constraints
Delivery time window
Vehicle weight, volume and compartment capacity
Product and vehicle compatibility.
Driver's competence
Warehouse operating hours
Road, area and access restrictions
Break and working hours
Order priority
Dynamic dispatch
Tasks may be reassigned during the day if new orders, cancellations, vehicle breakdowns, or delays occur. When rescheduling, delivery commitments made to the customer and current vehicle stock levels should be taken into account.
Telematics and location events
Route start and end
Arrival and departure from the customer area.
Unplanned stop
Kilometers and speed
Fuel or energy
Temperature and door sensor
Vehicle malfunction
Employee privacy
The purpose, scope, access, and retention period of location and driving data must be clear. Monitoring should be implemented in a manner proportionate to security and operational needs.
Use routing technology not to monitor employees, but to fulfill customer promises with fewer resources and in a more predictable way.