Banks have evolved from brick and mortar and expanded customer engagement. Changing customer expectations and new market entrants are forcing banks to transform. The banking value chain must evolve, and regardless of the business model banks choose, they will need to seamlessly connect with their customers, partners, and emerging ecosystems. There are four strategic elements that will enable the Digital Bank to "Smart, Connected Banking": Seamless connectivity, highly automated core processes, superior financial insight, and risk control, all supported by data-driven intelligence.