| Can I use Minerva Business Software products without internet? | |
Minerva products are web-based applications. You must have internet access to access the system. |
| How can I try Minerva Business Software products as quickly as possible? | |
You can try Minerva products by clicking the " Live demo button on the home page or you can access it from this link . |
| Can I contact your references? | |
You can meet with our customers who would like to be our references at a time that is convenient for them. |
| Do you have a mobile app? | |
Since our platform is web-based, it is compatible with mobile devices. Therefore, our systems do not require a separate mobile application. |
| What are your sales packages? | |
You can purchase our service with a low investment cost by using our products with the model that includes Software as a Service (SaaS)", known as cloud technology. In addition, we also have classic server solution packages available for you to consider. |
| Are version updates specially priced? | |
No. We make system updates in agreement with our customers, regardless of time. |
| What investments are required to use it? | |
If you prefer our cloud-based solutions, you can use our system with a very low investment cost compared to our server-based model. In our server-based model, your investment cost will be shaped according to the structure you want to establish. In this context, we assist our customers from a technical perspective. |
| What technology do you use in your software? | |
Minerva's platform uses Oracle database and cloud services are the most important components of our solution infrastructure. PL/SQL is used as the development language and user interfaces have been written in HTML (Web Based) since 2000. In this way, it can work independently of the platform and browser on all kinds of equipment such as mobile phones and tablets. |
| What are the advantages of the technology you use? | |
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| What is the security policy of Minerva Business Software products? | |
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| Is my data safe? | |
Your data is safe at Minerva. We know that your data is very valuable. All your data in Minerva is protected by world-class security measures and 2048-Bit SSL certificate. Our data security policy has the international TS ISO IEC 27001:2013 Information Security Management Systems certificate and all our processes are regularly audited. |
| Can I access my user account from other locations? | |
Since Minerva products are web-based applications, you can access your account from anywhere you want. |
| Can my user account be accessed by other staff? | |
No. In order to gain such access, your user password must be obtained by someone else. Your passwords are protected by encryption techniques used in coding. |
| What procedures do you follow to back up my data? | |
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| What is the policy you follow in designing the installation? | |
After the business analysis, our customer's workflows are created and project steps are determined based on these workflows. Implementation work begins within the scope of the project. |
| Is your system suitable for transferring our data? | |
Yes, it is suitable. Your data can be transferred in many formats. |
| What is your training policy during the installation process? | |
Taking into account our customer's personnel portfolios, the necessary training is determined and training work packages are created within the scope of the installation project. |
| Do you have online education? | |
We do not currently have online training. In line with our customers' demands, if necessary, we provide training either in our company or at the customer location. |
| Do you have training materials that you can provide to our staff to improve their system knowledge? | |
Yes. We have both text (document) and video training materials according to the needs of our customers. You can obtain them from the system as needed. |
| Can we report ourselves? | |
You can create reports from any data in Minerva products that will help you make the best decisions when managing your business. To customize reports according to business needs, it is easy to create reports and dashboards consisting of any data entered into the system, thanks to the Business Intelligence Module of Minerva products. If you have previously prepared SQL queries for the customer, you can connect them and create dashboard designs. You can also connect to your database of Minerva Business Software products and access tables and views. |