Manage your company and franchise stores with integrated sales, service, inventory, and performance processes.
Modern retail is far more comprehensive than simply displaying products in a physical location and collecting payments at the checkout. A store is an integrated experience center where the customer discovers products, receives expert support, compares options, generates quotes, places orders, plans delivery and assembly services, and receives after-sales support.
This structure becomes even more important in furniture retailing. A wide product portfolio, not limited to those displayed in the store, encompassing options for size, color, fabric, material, modules, and configurations; and processes for special orders, delivery, assembly, returns, and service must be managed together. While company stores and franchise stores operate under the same brand standards, their ownership, inventory, pricing, collections, commissions, and financial responsibilities may differ.
Minerva Retail solutions integrate store organization, customer service, sales and collection processes, store inventory, operational data collected from devices, and sales performance within a common ERP structure. This transforms stores from mere transaction points into integrated corporate operational units working together with product, customer, inventory, logistics, finance, and human resource processes.
End-to-end retail coverage.
The company models franchises, showrooms, outlets, and various other store types.
Store, region, department, sales area, cash register, and staff organization.
Customer consultation, appointment scheduling, quotation, ordering, and sales services.
Sales, collections, returns, and cash transactions via fixed and mobile POS terminals.
System-based order, advance payment, and collection processes conducted outside of POS terminals.
Goods receiving, labeling, counting, transfer, booking, and store inventory.
Employee attendance control, data collection from IoT and POS devices.
Sales, customer, inventory, service, staff, and store profitability analytics.
Onboarding, training, incentive, and commission processes.
Manage central standards and local implementation together.
Company stores require direct control, while franchise stores require contract and authorization-based governance. Minerva centrally manages corporate rules such as product portfolio, pricing, campaigns, service standards, and data quality, while allowing the store to manage its local operations, employees, inventory, and customer relations within its own responsibility structure.
Manage your stores not as independent points of sale, but as an integrated retail network serving the same customer with the same brand promise and shared corporate data.