Clearly define each store's commercial role, operating procedures, and corporate responsibilities.
Store management is not simply about creating store cards or registering address information. Each store's ownership model, store type, product portfolio, pricing structure, scope of services, operating hours, staff organization, cash register system, inventory management, and financial relationships must be defined together.
Minerva Store Management manages company stores and franchise stores within the same corporate model while preserving their legal, commercial, and operational differences. Each store can be associated with its respective company, sales organization, region, channel, warehouse, cost center, profit center, and management responsibilities.
Manage the store lifecycle.
Store opening application, feasibility, approval and preparation processes.
Store type, ownership model, service area, and sales authorizations.
Opening, closing, temporary suspension and resumption dates
Working days, regular hours, special days, and temporary working hours.
In-store departments, sales areas, cash registers, and operation points.
Staff assignments, roles, authorities, and delegation arrangements.
Product portfolio, price groups, promotions, and local application restrictions.
Store warehouse, display area, pickup and customer drop-off points.
Audits, opening checklists, nonconformities and corrective actions
Transfer of inventory, cash, assets, personnel, and open customer transactions at closing.
Standardize daily operations.
Store opening, cash register preparation, equipment checks, price and campaign verifications, daily tasks, shift changes, store closing, and end-of-day reconciliations can be managed with standard workflows. This allows store performance to be evaluated not only based on sales results but also on operational discipline and service standards.
Support franchise governance.
In franchise stores, the product, brand, price, campaign, reporting, and customer service standards determined by the central office should be separated from the local authorizations of the franchise business. The products the store can sell, the stock levels it can view, the discounts it can apply, and the customer transactions it can perform can be defined based on authorization and contract.
Manage each store as a business unit within the corporate network, with defined roles, responsibilities, authorities, and measurable operational standards.