Frequently Asked Questions

Our supplier has stated that the product is compatible; is that sufficient?

No. As the party placing the product on the market, the responsibility remains with you. The supplier's declaration is an input, not proof itself. The evidentiary value of a declaration depends on the data behind it: a declaration containing concentration information at the substance level is strong, while a declaration consisting only of the phrase "suitable" is weak. Furthermore, the date of the declaration and the product version to which it pertains must be tracked; the old declaration becomes invalid when the supplier changes its product.

Our product is not chemical; should chemical regulations concern us?

Yes. Restricted substances regulations cover not only chemical products but also the substances within goods. This includes the varnish layer on furniture, the dye in a textile, and the solder on an electronic circuit board. Therefore, manufacturers of electronics, textiles, furniture, and toys are also responsible for compliance with regulations.

Couldn't the compliance data be stored in a separate software program?

Technically possible, but it creates two problems. First, delay: the product changes, and it takes time for this to be reflected in the compliance system. Second, divergence: the product definition in the two systems diverges over time, and the compliance system evaluates an old photograph of the product, not the actual product. It is much more reliable for the compliance data to coexist in the same record as the commercial and technical data of the product.

We have hundreds of products; where should we start?

It's not necessary to address the entire portfolio at once. The effective method is prioritization: products that generate the majority of turnover, those destined for the most tightly controlled markets, and those containing the riskiest ingredient groups are addressed first. Once the composition data is established for this group, the system's logic becomes clear, and the rest of the portfolio can be processed much faster.

Legislation is constantly changing; how does the system keep up?

The system doesn't automatically know the regulations; rule sets are defined and updated. The real value the system provides is the ability to instantly measure the impact when a rule changes. When a new rule set is defined, the portfolio is re-evaluated, and only the products whose results have changed are listed. The expert's job is to read the regulations and define the rules; the system's job is to scan the portfolio.

How do we demonstrate the return on investment for compliance?

It can be measured through three factors. First, prevented losses : shipments not stopped, customers not lost, penalties not incurred, recalls not made. Second, time saved : response time to customer inquiries, preparation time for audits, time to enter new markets. Third, reduced workload : number of documents not prepared manually, supplier inquiries not made. The most tangible indicator is usually the second one; because it is easy to measure and improvement is seen quickly.

If the system generates the safety data sheet, is an expert still needed?

Yes. In Turkey, these documents must be prepared by a certified Chemical Assessment Expert. The system's function is not to replace the expert; it aims to allow the expert to focus on assessment and approval rather than data collection. The expert reviews the draft, makes necessary adjustments, and approves; the approval record is stored in the system.

We're a small business; is such a comprehensive structure really necessary?

Responsibilities don't decrease with business size; a ten-person business selling products to Europe must prepare the same label and the same document. The difference is that a large company can set up a separate team for this. For a small business, the solution is not to narrow the scope but to delegate repetitive work to the system : generating the document from data, automating scanning, and generating alerts automatically.

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