Traceability and Economical Operator Registrations

Traceability is the backbone of the compliance system. It is both a legal obligation and the single common infrastructure for recalls, supplier inquiries, and customer requests.

Scope

  • Upward traceability: A record of which supplier each component came from, which batch, and which document it was included with.
  • Downstream traceability: A record of which customer, which channel, which date, and in what quantity each product batch went to.
  • Batch and serial level: Tracking is done at the batch or serial number level, rather than by product type.
  • Economic operator records: Maintaining information on manufacturers, importers, authorized representatives, and distributors in the supply chain, on a product basis.
  • Contact information: The registered identity and contact information of the party responsible for the product in the target market must be included on the product.
  • Document chain: Conformity declaration, test report, and supplier declarations associated with each batch.
  • Retention periods: Records must remain accessible for the period stipulated by law.
  • Digital traceability: Access to product information via QR code or unique identifier; the foundation of the digital product passport infrastructure.


As strong as a chain

A traceability chain is only as strong as its weakest link. A business with excellent batch traceability on the production side may not know which customer received which batch during a recall if it only invoices by product name on the sales side. Similarly, a business with flawless shipment records may not be able to pinpoint the source of a problem if it doesn't maintain lot records for raw material receipts.

Therefore, traceability is a characteristic of the entire operation, not just a single module, and can only be seamlessly established in an integrated system.

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