Offer customers delivery options based on their location, order details, and actual capacity.
Delivery options vary depending on product type, address, stock availability, carrier, and service capacity. Options such as standard shipping, express, store pickup, point-of-sale, same-day, or scheduled installation may not be suitable for every order.
The date and price shown to the customer during checkout should be based on the actual operational calendar. Instead of adding static dates, warehouse, carrier, holiday, region, and capacity information should be considered together.
Delivery models
Standard home delivery
Express or same-day delivery
Pick-up from store or pickup point
Scheduled large product delivery
Room delivery, installation or assembly service
Contactless or secure drop-off options
Compliance checks
Postal code and service area
Product size, weight, and transportation requirements.
Stock availability and preparation time
Carrier and service team capacity
Building, floor, elevator, or access information
Additional services selected by the customer
Appointment management
Showing suitable days and time ranges.
Capacity reservation
Appointment confirmations and reminders
Rescheduling by the customer
Cancellation period and fee policies
Team, equipment and skill suitability
Address and contact confirmation before delivery.
Delivery promise management
The date shown to the customer should be confirmed at the time of ordering, and if it changes later, the reason, new estimate, and options should be explained. If appointment selection is finalized before stock or preparation is complete, this dependency should be clearly managed.
Offer delivery options not as a static shipping list, but as a real-time service plan that combines product, address, capacity, and customer preference.