Contact Information for Tax Offices

In Minerva, contact information for tax authorities is maintained under the "Contact" tab of the "Tax Office Information" screen.

Adding Addresses for Tax Offices

Under the "Communication" tab of the "Tax Office Information" screen, you can define a "Address" to be used as the center .

Adding Phone Numbers, Email Addresses and Social Media Accounts to Tax Offices

You can also keep phone numbers, email addresses, and social media accounts under the "Contact" tab of the "Tax Office Information" screen.

Here, some contact information fields will be displayed, such as landline phone, mobile phone, etc. You can fill in the necessary ones.

To add more contact information fields to the existing ones, you must select a Contact Channel Type from the "New Contact Channel" drop-down box in the "Communication Channel Operations" section.

This will create another contact information field for the selected communication channel type.

Communication Authorization Procedures for Tax Offices

You can create communication permission forms in the system by pressing the " Authorization Forms" button in the " Communication Authorization Transactions" section under the " Communication" tab of the " Tax Office Information" screen.


You can click the " Contact Status" button to view the latest authorization status of all contact information belonging to the tax office.


Creating Communication Approval Forms for Tax Offices

After clicking the "Contact Forms" button under the "Contact" tab of the "Tax Office Information" screen, you must click the "New" button to start recording a new contact confirmation form in the system.

In the "Contact Units" section, all contact information available for messaging and phone calls (these are indicated as Contact Types ) - such as registered email addresses, any phone numbers, etc. - will be listed for all Messaging Groups (these are indicated as Message Types ). You can specify contact permissions by selecting one of the following options from the "Contact Permission" drop-down box.

  • Undefined: This is the default option, if there is no information available for a person's consent, you can leave it as is.
  • Yes: Indicates that communication permission has been given by the Tax Administration.
  • No: Indicates that communication permission was rejected by the Tax Administration.

Determining Persons for Tax Offices

You can specify the persons under the "Organizational" tab -> "Persons" tab of the "Tax Office Information" screen.

After selecting a "Business Partner" or "Contact Person" from the window, you can select a "Relationship Type" ( -> CPR - contact person ) from the drop-down box.

Contact Us