Transform stores from product display areas into integrated sales and customer service centers.
A furniture store is more than just a sales point where products are displayed. It's a crucial customer contact center where customers experience products, compare fabric and material options, receive advice, and make decisions about measurements and layout.
Store employees need to be able to see not only the store's inventory but also products in other stores, warehouses, and production plans. This prevents sales from being lost due to an unavailable product; the product can be shipped from a different location or scheduled as a production order.
Essential skills of modern store management.
POS, offer, order, payment and return processes.
Customer identification and access to customer history.
Sales consultant and customer relationship
Scheduling appointments, site visits, and design meetings.
Product configuration, size, fabric, color, and material selection.
Displaying stock outside the store and an endless shelf approach.
Store pickup, store shipping, and online order preparation processes.
Sample, display product, and showroom inventory management.
Mobile sales and on-site payment processing
Offline operation and controlled data synchronization after reconnection.
Empower your sales consultant with accurate information.
When a customer comes to the store, they shouldn't have to repeat the products they viewed on digital channels, the favorites they created, or the offers they received. This information should be made available to the sales consultant in accordance with authorizations and customer permission.
Don't limit the store experience to physical stock; make your entire product, inventory, and service network available to the customer.