Welcome to frequently asked questions
Frequently Asked Questions
Security
What is the security policy of Minerva Business Software products?
  • Due to the structure of our coding technique, many hacking techniques are blocked.
  • We provide reliable access with the VPN structures we use in our support services.
  • Our system can work with an SSL certificate according to our customer's preference.
Is my data safe?

Your data is safe at Minerva.

We know that your data is very valuable. All your data in Minerva is protected by world-class security measures and 2048-Bit SSL certificate. Our data security policy has the international TS ISO IEC 27001:2013 Information Security Management Systems certificate and all our processes are regularly audited.

Can I access my user account from other locations?

Since Minerva products are web-based applications, you can access your account from anywhere you want.

Can my user account be accessed by other staff?

No. In order to gain such access, your user password must be obtained by someone else. Your passwords are protected by encryption techniques used in coding.

What procedures do you follow to back up my data?
  • We make the necessary arrangements to back up the entire system.
  • We also make the necessary arrangements to back up only the daily records that are worked on.
  • Our customers can run the backup files themselves.
  • Contact Us