In addition to being able to view the tasks assigned to you in the call center (if the work order was created in the call center), you can assign a new Task under the "Tasks" tab.
The status of the task will be displayed as "Planning".
Once you complete the quest, you can save it under the "Quests" tab -> "Activities" tab.
Recording Activities
You can record the Activities you have done under the "Activities" tab.
Service - Spare Parts Records
"Services - Services" tab -> "Services - Services - Spare Parts" Under the tab you can select a product and/or service product to record the service provided for the technical service process and the spare parts used in the service.
Pricing Type
You must define one of the following Charge Types:
CHG - Paid
NGR - Guaranteed free
NCT - Free with contract
NCH - Free
IGR - Guaranteed Free [ To be invoiced ]
ICT - Contracted Free[ To be invoiced ]
ICH - Free [ To be billed ]
Stock Transaction Detection
You can determine whether a stock transaction will occur or not.
Service Team Determination
Under the "Service" tab -> "Service Team" tab, you can specify the team you provide service to.
Service - Maintenance Work Order Billing Status
"Service" tab -> "Service - Spare Parts" tab. Depending on the "Charge Type" you select, one of the following billing statuses will be displayed under the "Definition" tab of the "Service - Maintenance Work Order Information" screen:
No Closing Process
There are Items to be Billed
There are items to be consumed
There are Items to be Billed and Consumed
Completely Closed
Create an Invoice
"Service" tab -> "Service - Spare Parts" tab. If there are items to be called according to the "Charge Type" you have selected, the "Create Invoice" button will appear.
You can click on it to create an invoice.
Creating a Consumption Receipt
"Service" tab -> "Service - Spare Parts" tab. If there are items to be consumed according to the "Charge Type" you have selected, the "Create Consumption" button will appear.
You can click on it to create a consumption receipt.