During the feasibility phase, the costs of the requirements are determined. For user requirements, the current operating cost is compared to the projected future costs after the new system is implemented. Questions such as, "How much are data entry errors costing us now?" or "What is the cost of scrap due to operator error with the current interface?" are asked. In fact, the need for a new tool is often recognized because these questions usually come to the attention of the financial people in the organization.