Minerva supports a total quality management approach that includes closed-loop quality planning, execution, development, and collaboration. Tightly integrating advanced quality planning capabilities across multiple applications (materials management, facilities maintenance, quality management, and environmental, health, and safety management) enables quality managers to respond quickly to shop floor events. By ensuring quality consistently meets or exceeds customer demands and complies with regulations, quality management can play a key role in strengthening and maintaining brand and customer loyalty.