Outgoing Call List

You can create a new record for the call center call list by pressing the "New" button.

Customer ID and Address

"CustomerAfter selecting ", all necessary information about the customer is filled in the required fields.

Call Category Detection

You must select Call Category from the drop-down box.

Priority Level Determination

You must select Priority Level from the drop-down box.

Organization Information

You need to define a Call Owner or a Management Organization from the pop-up window.

Creating New Call Records Using Call Center Call Lists

You can press the "Select from Call List" button on both the "Incoming Calls" and "Outgoing Calls" screens.

"Call Center Call List" will open.

You can press the "Send" button next to each call list to send the recording to a new call.